Attention! following the changes to the refund rules imposed by Pay-Pal starting from 05/03/2020, and the subsequent increase in commission costs on returns, it will NO longer be possible to issue full refunds for cancellations and changes to the order, we will therefore refund only the amount minus the Pay-Pal commission, alternatively issue a voucher of value equal to the total amount of the payment.

1. The Customer has the right of withdrawal without any penalty, within the term of fourteen days from when the product was delivered. It is not possible to restore tailor-made or personalized items.

2. To exercise the right of withdrawal, the Customer must inform Original Sport using the "Return Merchandise" form within the order placed.

3. The customer who exercises the right of withdrawal is required to return the product to:

Original Sport Padova
Via Beato Pellegrino 99
35137 Padua (PD)

4. The risks and direct costs of returning the goods will be borne by the Customer.

5. To the Customer who withdraws, the payments made by him will be refunded, inclusive of delivery costs, no later than 14 days from the exercise of the withdrawal. These refunds will be made using the same payment method used by the Customer for the transaction, unless the Customer has not reimbursed the reimbursement on a different payment method, in which case the Customer will be responsible for additional costs deriving from the different means of payment. The refund may be suspended until receipt of the goods or until the Customer demonstrates that he has returned the goods, whichever is the earlier.

6. If the returned goods are damaged (for example with signs of wear, abrasion, nicks, scratches, deformations, etc.), not complete with all their elements and accessories (including labels and tags unaltered and attached to the product), accompanied by the instructions / notes / manuals attached, the packaging not the original packaging and the guarantee certificate, where present, the customer will be liable for the patrimonial concession of the value of the asset, and will be entitled to a refund of the amount equal to the residual value of the product.

7. Attention! following the changes to the refund rules imposed by Pay-Pal starting from 05/03/2020, and the consequent increase in commission costs on returns, it will NO longer be possible to issue full refunds for cancellations and changes to the order, we will therefore refund only the amount minus the Pay-Pal commission, alternatively we will issue a voucher of value equal to the total amount of the payment.